What Happens When You Reach Out
We’re here to help!
You won’t get copy-and-paste responses. Our support team takes the time to understand what’s going on and help you find the right solution.
Quick, Thoughtful Replies
We respond within 12 business hours (Monday–Friday) — often much sooner.
Solutions That Make It Easy
We’ll take care of it quickly and completely, so you can get back to stocking up on your favorites.
Contact Us
Let’s Get You Taken Care Of
Our Customer Experience team is available:
Monday – Friday
9:00 AM – 5:00 PM PST
Email: support@gobiotix.com
Need a Quick Answer?
You might find what you’re looking for in our FAQ page.
Use the live chat in the bottom left corner for the fastest help during customer service hours.